Quick answer: To redeem HoYoverse codes, use each game’s own redeem option. In Genshin Impact, go to Settings → Account → Redeem Code. In Honkai: Star Rail, open the phone menu, tap the three dots and choose Redeem Code. In Zenless Zone Zero, use Redemption Code under More or Settings. You can also redeem on each game’s official HoYoverse web page.
| Genshin Impact | Settings → Account → Redeem Code (AR 10+) |
|---|---|
| Honkai: Star Rail | Phone menu → ••• → Redeem Code |
| Zenless Zone Zero | More/Settings → Redemption Code |
| Web option | Official HoYoverse page for each game |
| Delivery | In-game mail |
| Codes shared between games | No |
Quick steps
- Pick the right game. Each code only works in the game it was made for.
- Open the redeem menu. Use the menu path for that game, shown in the table.
- Paste the code. Paste and confirm; choose the right server on the web.
- Check mail. Rewards arrive in your in-game mail.
Why one guide for three games
HoYoverse runs several popular games: Genshin Impact, Honkai: Star Rail and Zenless Zone Zero, among others. Many players play more than one, and the code systems are similar but not identical. This guide puts the steps side by side so you can redeem any HoYoverse code quickly. For current codes, see our pages for Genshin, Star Rail and ZZZ.
Genshin Impact
Reach Adventure Rank 10. Open the Paimon menu, then Settings, then Account, and tap Redeem Code. Paste the code and confirm. Codes usually give Primogems, Mora and materials.
Honkai: Star Rail
Open the phone menu, tap the three dots next to your profile and choose Redeem Code. The feature unlocks after the opening section of the story. Codes give Stellar Jade, Credits and materials.
Zenless Zone Zero
Open the main menu and look under More or Settings for Redemption Code. Codes give Polychromes, Dennies and materials.
Redeeming on the web
Each game has an official redemption page on HoYoverse’s websites. Log in with your HoYoverse account, choose the server your character is on, enter the code and submit. Picking the wrong server is the most common reason web redemption fails.
Livestream codes
Each game holds a Special Program livestream before new versions, usually with three codes worth larger rewards. These expire quickly, often within about a day. Following HoYoverse’s official channels or checking our pages on stream day helps you catch them.
Common errors
- Code expired: livestream codes run out fast.
- Wrong game: a Genshin code does not work in Star Rail.
- Wrong server: pick your character’s server on the web.
- Requirement not met: Genshin needs AR 10; other games need early story progress.
- Already used: each code works once per account.
HoYoLAB
HoYoLAB, HoYoverse’s community app and site, often posts codes and offers daily check-in rewards for each game. Check in daily for small free bonuses.
Safety
Only enter your HoYoverse password on official HoYoverse pages. Sites offering “unlimited Primogems” or account boosting are scams that can get accounts stolen or banned.
Your HoYoverse account
All HoYoverse games use a HoYoverse account. Keep it secure with a strong password and verification options. If you play several games, the same account works for each, but each game has its own servers and progress.
Tips
- Bookmark each game’s redemption page.
- Note your server for each game.
- Redeem livestream codes on stream day.
Collecting mail
Rewards from codes arrive in your in-game mail and usually expire after a set period. Claim mail soon after redeeming. If you play several HoYoverse games, check each one’s mailbox separately.
Following each game’s official account is the easiest way to know when livestreams start.
Other HoYoverse games
HoYoverse has released other titles beyond these three, and each has its own redeem menu and redemption page. The pattern is similar: an in-game code option, an official web page, a server choice and mail delivery. If you start a new HoYoverse game, look for the redeem option in its settings or menu and check its official channels for codes.
Key takeaways
- Each HoYoverse game has its own redeem menu and its own codes.
- On the web, choose the correct server or the code will fail.
- Livestream codes are the most valuable and expire within about a day.
Frequently asked questions
Do HoYoverse codes work across games?
No. Each code only works in the game it was made for.
Where do I redeem Genshin codes?
Settings → Account → Redeem Code, after Adventure Rank 10.
Where do I redeem Star Rail codes?
From the phone menu: tap the three dots, then Redeem Code.
Where do I redeem ZZZ codes?
Under More or Settings, using Redemption Code.
Why does a HoYoverse code fail on the website?
Often because the wrong server was selected.
What is HoYoLAB?
HoYoverse's community platform, with news, codes and daily check-in rewards.